WHICH ENTITY IS RESPONSIBLE FOR DATA PROCESSING?
Innocraft Engimech Private Limited, domicile and court of registry: Ahmedabad, Gujarat
(hereinafter "Rheo"), is the provider of the website www.rheo.bot and responsible for data
processing in connection with the use of the website.
WHICH DATA PROVIDED BY YOU DO WE PROCESS AND WHAT DO WE USE IT FOR?
IUnless stated otherwise in detail in the relevant sections of the website, personal data
generated from the use of our website www.rheo.bot is processed as follows:
A. ORDERING PUBLICATIONS; USE OF CONTACT FORM (ART 6 (1) LIT. B) GDPR)
Some of the pages on our website allow you to contact us or order certain publications.
These pages indicate which data we are collecting to satisfy your request. We generally only collect the
data required for the specified purpose.
If you would like to receive our Annual Report by mail, for example, we ask you to provide your first and
last name, as well as your title and mailing address.
Without this information, we are unable to send you the publication you requested and address it to you
B. NEWSLETTER SUBSCRIPTION WITH PRIOR CONSENT (ART. 6 (1) LIT. A) GDPR)
If you subscribe to one of our newsletters, we will use the information you provide to send you the
newsletter you are interested in.
You may withdraw your consent to receive our newsletter at any time.
Further details on data processing and contact information for withdrawing consent can be found in the
declaration of consent
for the respective newsletter.
- _ga : This cookies is used to store the visitor’s ID to distinguish individual users and expires
in 2 years
- _gid : This cookies is used to store the visitor’s ID to distinguish individual users and
expires in 24 hours
executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google
- Cpsession : This cookie is used to identify the login status if the console panel (cpanel)
- Timezone : This cookie is used to identify the time zone of the visitor
- session_locale : This cookie is used to identify the local langiage of the visitor. This cookie
identifies the language of the browser using which the user is visiting.
gat_gtag_UA_134517227_1 : This cookie is used to throttle requests and has an expiration of 10-minutes
- gat_gtag_UA_134517227_1 :
- fr : this cookies is used by Facebook to identify the browser and facebook ID of the user. This
cookie is used to Advertisement purposes.
- NID : Most Google users will have a preferences cookie called ‘NID’ in their browsers. A browser
sends this cookie with requests to Google’s sites. The NID cookie contains a unique ID Google uses to
remember your preferences and other information, such as your preferred language (e.g. English), how
many search results you wish to have shown per page (e.g. 10 or 20) and whether or not you wish to have
Google’s SafeSearch filter turned on. This cookie is used for advertisement by Google.
D. COMPLIANCE WITH LEGAL OBLIGATIONS TO WHICH RHEO IS SUBJECT (ART. 6 (1) LIT. C) GDPR
In addition, we also process personal data wherever there is a legal obligation to do so – for example,
where necessary to enable operation of IT systems, including the following activities:
- backup and recovery of data processed in IT systems,
- logging and monitoring of transactions to verify proper functioning of IT systems,
- detection and prevention of unauthorized access to personal data,
- incident and problem management for troubleshooting IT systems.
RHEO is subject to a wide range of additional legal obligations. To comply with these obligations,
we process your data to the required extent and, if necessary,
submit it to the responsible authorities in accordance with legal reporting requirements.
HOW LONG DO WE STORE YOUR DATA?
We store your personal data only as long as required for the intended purpose.
If data is processed for multiple purposes, it will be deleted,
or only stored in a form that cannot be directly traced back to you,
as soon as no longer needed for the final specified purpose.
HOW DO WE STORE YOUR DATA?
We utilize state-of-the-art technology to store your data. The following safeguards are used,
for example, to protect your personal data from misuse or any form of unauthorized processing:
Access to personal data is restricted to a limited number of authorized persons for the stated purposes.
The data collected is only transmitted in encrypted form.
Sensitive data is also only stored in encrypted form.
The IT systems used for processing data are technically isolated from other systems to prevent
unauthorized access and hacking.
Access to these IT systems is constantly monitored to detect and prevent misuse in the early stages.
WHOM DO WE SHARE DATA WITH AND HOW DO WE PROTECT YOU?
RHEO is a global company. If necessary, to process your request,
your information will be forwarded to the national sales company in your home country,
for example. We also use contracted service providers who prefer to process data within the European Union.
If data is processed in countries outside the European Union,
RHEO uses EU Standard Contracts, with appropriate technical and organizational measures,
to ensure that your personal data is processed in accordance with European data protection standards.
If you wish to view the specific safeguards for the transfer of data to other countries,
please contact us through one of the communication channels listed below.
The European Union has already established a comparable level of data protection for certain countries
outside the EU, such as Canada and Switzerland. Since the level of data protection is comparable,
data transmission to these countries does not require special approval or agreement.
CONTACT DETAILS, RIGHTS OF THE DATA SUBJECT AND YOUR RIGHT TO COMPLAIN TO A SUPERVISORY
If you have any questions relating to our use of your personal data,
we recommend that you contact RHEO Customer Service – either by sending an email to email@example.com or calling
+91 9687640392 (available daily from 8:00 to 8:00 pm).
You may also contact the company’s Data Protection Officer:
Innocraft Engimech Private Limited
B707 Titanium Square
Thaltej, Ahmedabad 380054
RIGHTS OF THE DATA SUBJECT.
As the party affected by the processing of your data,
you may claim certain rights under the GDPR and other relevant data protection regulations. Under the GDPR,
you are entitled to claim the following specific rights vis-à-vis RHEO as the data subject:
RIGHT OF ACCESS BY THE DATA SUBJECT (ART. 15 GDPR):
You have the right to request information on the data we hold about you from us at any
time. This information includes, but is not limited to, the categories of data we process, the purposes for
which it is processed, the source of the data if not collected directly from you, and, if applicable, the
recipients with whom we have shared your data. You can obtain a copy of your data from us free of charge. If
you require additional copies, we reserve the right to charge you for these copies.
RIGHT TO RECTIFICATION (ART. 16 GDPR):
You have the right to request information on the data we hold about you from us at any
You have the right to request that we rectify inaccurate data relating to you. We will take appropriate
steps to keep the data we store and process on an ongoing basis accurate, complete and current, based on the
most up-to-date information available.
RIGHT TO ERASURE (ART. 17 GDPR):
You have the right to request that we erase your data, as long as the legal requirements for this are
satisfied. This may be the case under Art. 17 GDPR if
the data is no longer required for the purposes for which it was collected or otherwise processed;
you withdraw the consent on which data processing is based, and there is no other legal basis for
you lodge an objection to the processing of your data and there are no legitimate reasons for processing, or
you object to data processing for direct marketing purposes;
the data was processed unlawfully,
and provided that processing is not required to ensure compliance with a legal obligation that requires us
to process your data especially with regard to statutory retention periods; to establish, exercise or defend
RIGHT TO RESTRICTION OF PROCESSING (ART. 18 GDPR):
You have the right to request that we restrict processing of your data if you dispute the accuracy of the
data – in which case processing may be restricted during the time it takes to verify the accuracy of the
data; processing is unlawful, and you reject erasure of your data, requesting that its usage be restricted
instead; we no longer need your data, but you need it to establish, exercise or defend your rights; you have
lodged an objection to its processing, as long as it is not certain that our legitimate reasons outweigh
RIGHT TO DATA PORTABILITY (ART. 20 GDPR):
You have the right to request that we transfer your data – if technically possible – to another responsible
party. However, you may only enforce this right if data processing is based on your consent or is necessary
for the performance of a contract. Rather than receiving a copy of your data, you may also ask us to submit
the data directly to another responsible party specified by you.
RIGHT TO OBJECT (ART. 21 GDPR):
You have the right to object to the processing of your data at any time for reasons that arise from your
particular situation, as long as data processing is based on your consent, on our legitimate interests or
those of a third party. In this case, we will cease to process your data. This does not apply if we can show
that there are compelling legitimate grounds for processing that outweigh your interests, or if we need your
data for the establishment, exercise or defense of legal claims.
TIME LIMITS FOR COMPLIANCE WITH THE RIGHTS OF THE DATA SUBJECT.
We make every effort to comply with all requests within 30 days. However, this period may be extended for
reasons relating to the specific right or complexity of your request.
RESTRICTION OF INFORMATION FOR COMPLIANCE WITH THE RIGHTS OF THE DATA SUBJECT.
In certain situations, we may be unable to provide you with information about all your
data, due to legal requirements. If we are unable to fulfil your request for information in such a case, we
will notify you of the reasons.
COMPLAINT TO SUPERVISORY AUTHORITIES.
Innocraft Engimech Private Limited takes your concerns and rights very seriously.
However, if you believe that we have not responded in an appropriate manner to your complaints or concerns,
you have the right to lodge a complaint with your local data protection authority.